Total Quality Management - Frito Lay - 2728 Words

I. Company Background The success of Frito Lay is a tribute to two entrepreneur’s dreams. In 1932, C.E. Doolin purchased a bag of corn chips in a cafà © in San Antonio, Texas. He learned that the chips manufacturer was selling his business so he purchased the recipe and began selling Fritos Corn Chip. Meanwhile, that same year, Herman W. Lay began his potato chip business in Nashville by delivering snack foods. He then purchased the manufacturer, and the H.W. Lay Company was formed. It soon became one of the largest snack food companies in the Southeast, and LAYS brand Potato Chips is still Americas favorite potato chip. In 1961, the Frito Company and the H.W. Lay company merged to become Frito-Lay, Inc. Today, Frito-Lay brands†¦show more content†¦They continue to receive patronage because of their quality and delicious potato chips. As the trend now is to have healthy dietary habits, Lay’s boast of its all natural ingredients to further penetrate the market. Features Lay’s potato chips brands itself as an all natural product emphasizing on three simple ingredients – potato, oil and salt. Since 2003, the company removed transfat from most of its products including Lays and declaring the potato chip as having 0g Transfat in their packaging. It is also MSG, soy, gluten and milk ingredient free to also cater to consumers who have health concerns on the said substances. Moreover, Lay’s potato chips is a good source of potassium and are only made from Grade A potatoes. Furthermore, Kosher OU is featured in the snack which means it is acceptable to be eaten by those who practice and follow the Jewish dietary laws. Conformance Lay’s plant is capital intensive with only a minimal work force needed to operate several machines used to produce its products. The potatoes are precisely cut into thin chips by machines to ensure crispiness when eaten by consumers. Several machines are used throughout the process of making the chips to guarantee their uniformity. Bad chips that have burnt spots are removed by a machine so that only perfect chips are packed and received by the consumers. Reliability The printed date on the Lay’s potato chips packaging is anShow MoreRelatedFrito Lay Quality Controlled Potato Chips919 Words   |  4 PagesFrito-Lay Quality Controlled Potato Chips Frito-Lay places direct emphasis on the quality control of their products. The multi-billion dollar snack food giant produces billions of pounds of their products and has quality controls instituted in every facet from inception to final delivery of their products. Frito-Lay strictly follows the American Institute of Baking (AIB) standards and conducts unannounced visits of their plants. They also have established processes, metrics, and specialized staffsRead More460 Syllabus KWONG Winter 11 121220855 Words   |  4 PagesSTUDIES IN OPERATIONS MANAGEMENT Winter 2011, SHC C368 Instructor: Kern Kwong, Ph.D. Office: Simpson Tower 805 College of Business and Economics California State University, Los Angeles Office Hours: Tuesday: 2:00-6:00 p.m. Email: kkwong2@calstatela.edu Website: http://instructional1.calstatela.edu/kkwong2/Mgmt460 Office Telephone: 323-343-2899 [Use email if you need a reply quickly.] Course Description Management 460 is a case studies course in the management of manufacturing andRead MoreFrito Lay Organisational Structure Operations Management2725 Words   |  11 Pagesï » ¿ A-1 Role of Operations Management a) Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. 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The company was organized into four business divisions which all followed the corporation’s general strategic approach. Frito-Lay North America manufactured, marketed, and distributed such snack foods as Lay potato chips, Doritos tortilla chips, Cheetos cheese snacks, Fritos corn chips, Quaker Chewy granola bars, Grandma’s cookies, and Smartfood popcorn. The PepsiCo Beverages North America beverage manufactured, marketed, and sold beverage concentrates